When you receive newsletters or promotional e-mail from Innovu, we may use Pixel Tags, customized links, or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused email communications or other information.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Innovu and its affiliates.
Personal information collected on Innovu sites and services may be stored and processed in the United States or any other country in which Innovu or its affiliates, subsidiaries or agents maintain facilities, and by using an Innovu site or service, you consent to any such transfer of information outside of your country. While Innovu does not currently conduct business or store personal information in any European Union countries, Innovu will comply with the requirements of the General Data Protection Regulation should they become applicable.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the minimum amount of personal information needed to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Innovu; (b) protect and defend the rights or property of Innovu (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Innovu services or members of the public.
Innovu is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Innovu sites, services, and products are technical in nature and are intended for adult audiences. We do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.
Innovu websites use “cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
Innovu web pages may contain electronic images known as Pixel Tags—sometimes called single-pixel gifs—that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Pixel Tags in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
Innovu may also employ Pixel Tags from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Pixel Tags on our sites from being used by third parties to collect or access your personal information.
Innovu websites use Google Analytics to help Innovu better understand our customers and how they interact with our websites. Google Analytics tracks and reports information from your browser about how you use and navigate Innovu websites. Details about the types of information Google Analytics collects and how it is used can be found here:
Innovu is concerned about controlling unsolicited commercial e-mail, or “spam.” Innovu will not sell, lease, or rent its e-mail subscriber lists to third parties.
E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the internet are subject to viewing, alteration, and copying by potentially anyone on the internet.
Customer Privacy Inquiries
ATTN: Counsel & HIPAA Compliance Officer
1250 Penn Avenue
Pittsburgh, PA 15222
1250 Penn Avenue
Pittsburgh, PA 15222
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